Privacy Policy & Cookie declaration

Epic privacy policy for epic gamers.

Last updated: 6/19/2024


Privacy Policy

Overview

We are committed to protecting and respecting your privacy. This policy explains how we use any personal information that you provide to us through our Website (gameflow.tv).

Collecting and processing your personal information

For the purpose of this Privacy Policy, Gameflow AS is a Data Controller of your personal information. Our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

  • We need to perform a contract with you, such as when you create a Policy with us
  • You have given us permission to do so
  • The processing is in our legitimate interests and it's not overridden by your rights
  • For payment processing purposes
  • To comply with the law

What categories of personal information we collect

We collect the following categories of personal information that you choose to provide us on our Website (gameflow.tv):

  • Email, for communication purposes
  • Location information, such as your city or state, for localization purposes
  • IP address, for security purposes
  • Device fingerprints, for security purposes

We may also collect personal information that you give us during your communication with us regarding our services, such as technical support threads. In addition to the above, we may need to use your personal information for audits and compliance with our legal obligations under applicable law.For your rights regarding your personal information, please see "What are your rights as the owner of the personal information" section below.

Why we collect personal information

We use your data for:

  • To operate and maintain our service
  • To notify you about changes to our service
  • To provide customer support
  • To gather analytical data to improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues
  • To communicate with you

How we collect your personal data

We collect data in two ways:

  • Data that you provide to us
  • Data that we collect through third-party services.

We collect your data during your communication with us regarding our services, such as technical support threads. That’s the data that you provide to us.

We also use third-party tools to facilitate, operate and manage our website. These tools use cookies and other tracking technologies. Such tools are created and managed by parties outside our control. As such, Gameflow AS is not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.

The third-party tools we use on our website will only insert cookies and other tracking technologies if consented by you. We track your consent once you click ‘Accept’ on our Privacy center. You can manage your permissions by clicking our cookie badge at the bottom of the page.

With whom we share the collected personal information

We employ third party companies and individuals ('Service Providers') to facilitate and make our website accessible to our visitors. We share and disclose your personal information with these tools. They use cookies and other tracking technologies. Such tools are created and managed by parties outside our control. As such, Gameflow AS is not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. They may track your online behavior over time and across different internet websites or online services. We share or disclose your personal information with the following third-party service providers:

Analytics

We use a 3rd party analytical software to gather statistical information about our website visitors. The services we use include:Google AnalyticsFathom Analytics

We use third-party services to measure and personalize content. These services may share content you provide to 3rd party. These include: Tinybird.

What are your rights as the owner of personal information?

You have the following data protection rights:

  • The right to access to your data
  • The right to update or correct your data
  • The right to object to the use of your data
  • The right to restrict the use of your data
  • The right to transfer your data to another data controller
  • The right to the erasure of your data
  • The right to withdraw consent
  • The right to non-discrimination related to the exercising of your rights under the GDPR and CCPA
  • The right to obtain information about the personal data we have collected from you and sold or disclosed to other subjects, if you are a California resident
  • The right to opt-out from sales of your personal information to third parties

In addition, if you are a California resident, you have the right to request from us to disclose to you the following:

  • The categories of personal information we have collected about you
  • The categories of sources from which the personal information is collected
  • The business or commercial purpose for collecting or selling your personal information
  • The categories of third parties with whom we share personal information
  • The specific pieces of personal information we have collected about you

How can you exercise your rights as the owner of personal information

You may submit your requests to exercise your right under the GDPR and CCPA by:

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

Do not track signals

We do not track your online behavior over time and across different internet websites or online services. However, some of the third-party services we use may do so. If you want to prevent them from tracking you, you can do so right from your browser.

Location and transfer of your personal information

We use third party service providers including Vercel, Amazon Web Services. All such service providers are contractually bound to keep your personal information secure and confidential and to use it only for the above purposes, consistent with this Privacy Policy. You understand and accept that data protection legislation applicable to such service providers may not be as protective as in your country of residence. By accepting this Privacy Policy, you consent to such use of your personal information by these third party service providers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Security of your personal information

We take appropriate technical measures for keeping your personal information confidential and protected against accidental or unlawful destruction or loss, alteration, unauthorised disclosure or access. We use technical safeguards measures including

  • Encryption
  • Redundancy
  • Backups

Finally, our sub-contractors are contractually bound to keep your personal information secure and confidential, consistent with this Privacy Policy, and are kept up-to-date on our security and privacy practices.The security of your personal information also depends on your protection of your user account. Preferably, use a passkey instead of a password. If using a password, use a unique and strong password, and keep your login credentials secret. Also, be sure to log out after having used our services from a shared computer.

Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Protecting your child’s privacy

Our Service does not address anyone under the age of 16 ('Children'). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to this privacy policy

From time to time we may update this Privacy Policy. If we do, we will update the “last updated” sections at the top of the Privacy Policy. If we make material changes to this policy, we may notify you on our website, by a blog post, by email, or by any method we determine. Your continued use of this website or our service and/or continued provision of information to us will be subject to the terms of the then-current Privacy Policy.

Contact us

If you have any questions about our Privacy Practices or this Policy, please contact us at

Overview

This website uses cookies. Cookies are small text files stored on your device (computer, tablet, smartphone, or another device) to enhance your experience on the website.

Websites use cookies for many different purposes, including but not limited to:

  • Get information about the traffic on our website
  • Provide you with essential functionalities of our website
  • Track your browsing behavior
  • Track your engagement with social services
  • Collect information about how users use our website
  • Remember your preferences for our website
  • Personalize content and advertisements

We won't use cookies for anything that's not essential for the operation of our service.

We won't use cookies for tracking your behavior across different websites.

We won't use cookies for tracking your behavior across different devices.

We won't use cookies for tracking your behavior across different sessions.

We use cookies according to applicable national and international laws. This cookie declaration aims to inform you about our use of cookies, what types of cookies we use, and why we use them. We are committed to full transparency regarding your privacy while using our website. In the rest of this cookie declaration, you’ll find all the essential information about it.

We use the following types of cookies:

  • Essential
  • Analytics
  • Customer Interaction
  • Advertising
  • Unclassified

Essential cookies

We always use the essential cookies. They allow us to provide you with the essential features of our website, such as website navigation or logging in the secured areas. Using them is in your best interest, hence all the applicable personal data protection laws allow us to use them freely. We use the following essential cookies:name: _session, host: gameflow.tv, type: First party cookie, service: Storing user session dataWe use other types of cookies only with your prior explicit consent. If you give us consent to store them on your computer, we do so. If you don’t consent to their use, we don’t use them. It’s that simple.We don’t discriminate users based on consent. Your consent applies to the following domains: gameflow.tv, studio.gameflow.tv

Analytics cookies

Analytics cookies provide us with information about the traffic and users’ behavior on our website. This includes the number of visitors, number of clicks to pages, and others. Most often, the data these cookies collect is anonymous.However, in some cases, the data may be related to a pseudonymous identifier that may be related to your device. That may possibly make you identifiable and that’s why we ask you for consent before using analytics. We use the following analytics cookies:

name: _ga, Host: gameflow.tv, type: First party cookie, service: User visit analytics

Advertising cookies

These cookies track your browsing behavior to enable us to show you personalized content and advertisements that are likely to be of interest to you. Depending on your information and only upon your permission, these cookies may group you with other users with similar interests and show you relevant ads and content. For more information on the advertising cookies we use, read our Privacy Policy. We use the following advertising cookies:

name: __gads Host: gameflow.tv, type: First party cookie, service: This cookie is associated with the DoubleClick for Publishers service from Google. Its purpose is to do with the showing of adverts on the site, for which the owner may earn some revenue.

Deleting or disabling cookies

You may delete or disable cookies through your browser settings. However, you should keep in mind that deleting or disabling cookies may lead to inconvenience while using our website that would not have happened if you consented to the use of cookies.

Gameflow AS may change this cookie declaration at any time without prior notice. That may happen due to changes in cookie regulations, changes in our website, or another reason. Ensure to check out this cookie declaration regularly to stay updated for any changes.

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